Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-268336%22%20slang%3D%22en-US%22%3ETrouble%20getting%20refund%20after%20sending%20item%20back%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-268336%22%20slang%3D%22en-US%22%3EI%20contacted%20via%20chat%20on%20multiple%20occasions%20and%20tell%20me%20that%20the%20reimbursement%20was%20held%20on%20October%2022%20but%20I%20still%20haven't%20received%20the%20refund.%3CBR%20%2F%3E%3CBR%20%2F%3EHe%20contactado%20via%20chat%20en%20m%C3%BAltiples%20ocasiones%20y%20me%20dicen%20que%20se%20realiz%C3%B3%20el%20reembolso%20el%2022%20de%20octubre%20pero%20a%C3%BAn%20no%20he%20recibido%20el%20reembolso%20.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-268336%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-269794%22%20slang%3D%22en-US%22%3ERe%3A%20Trouble%20getting%20refund%20after%20sending%20item%20back%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-269794%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F75962%22%20target%3D%22_blank%22%3E%40snowycreek5203%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20continue%20working%20with%20our%20Support%20Team.%3C%2FP%3E%0A%0A%3CP%3EThey%20are%20coordinating%20with%20other%20teams%20regarding%20the%20refund.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Tourist
Posts: 6
Accepted Solution

Trouble getting refund after sending item back

I contacted via chat on multiple occasions and tell me that the reimbursement was held on October 22 but I still haven't received the refund.

He contactado via chat en múltiples ocasiones y me dicen que se realizó el reembolso el 22 de octubre pero aún no he recibido el reembolso .

Accepted Solutions
GoPro
Posts: 10,144

Re: Trouble getting refund after sending item back

 

Hi @snowycreek5203

 

Please continue working with our Support Team.

They are coordinating with other teams regarding the refund.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 10,144

Re: Trouble getting refund after sending item back

 

Hi @snowycreek5203

 

Please continue working with our Support Team.

They are coordinating with other teams regarding the refund.

 

Thanks!

Ej