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Tourist
Posts: 2

Trouble connecting Hero 8 Black to iPad

[ New ]

My Hero 8 Black connects to my iPhone just fine, but not to my iPad, despite having the Hero 8 wifi selected on the iPad.  Latest IOS versions on both devices.  v1.60 update on camera.

GoPro
Posts: 6,097

Re: Trouble connecting Hero 8 Black to iPad

[ New ]

Hi @johny33,

 

You have to delete your camera from the app and from your iPad's Bluetooth settings. 

 

You should be able to pair your camera after that. 

 

 

-Jay

Tourist
Posts: 2

Re: Trouble connecting Hero 8 Black to iPad

[ New ]

Yep, did all that, still won't connect.  Asks if want to join network, click 'yes', but no joy

GoPro
Posts: 6,097

Re: Trouble connecting Hero 8 Black to iPad

[ New ]

Ohh got it @johny33

 

Repeat the steps I posted above then try this.

Pair your camera then once the password shows up go to your iPad's Wi-Fi settings then make sure that it is connected to your camera first.

You should be able to connect to your camera after that. 

 

Just in case that it is still not working you can reset your camera's connection settings then repeat the steps above. 

https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password

 

You may also contact GoPro customer support for real-time assistance: https://gopro.com/help/ContactUs

 

 

Regards,

-Jay