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Sightseer
Posts: 1

Troca de bateria de hero 7 Silver no Brasil

[ New ]

A bateria de minha hero 7 Silver está com pouquissima duração. Como posso trocá-la?

 

Grato,

 

Murillo fonseca

 


Accepted Solutions
GoPro
Posts: 19,164

Re: Troca de bateria de hero 7 Silver no Brasil

[ New ]

Hello, @murilloher2. The HERO7 Silver battery is not replaceable or removable. It would help to determine battery integrity to make sure that your camera works efficiently. To do this, run a short record time test following the instructions here .

 

If you get a battery life that is significantly shorter than expected, please contact our Support team so they can assist you with the next steps. To connect with them, visit https://gopro.com/help/ContactUs and fill out the form with the needed details. Once done, select "Contact Us" and proceed with either chat or a callback request. Be sure to put in your best contact number. 

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All Replies
GoPro
Posts: 19,164

Re: Troca de bateria de hero 7 Silver no Brasil

[ New ]

Hello, @murilloher2. The HERO7 Silver battery is not replaceable or removable. It would help to determine battery integrity to make sure that your camera works efficiently. To do this, run a short record time test following the instructions here .

 

If you get a battery life that is significantly shorter than expected, please contact our Support team so they can assist you with the next steps. To connect with them, visit https://gopro.com/help/ContactUs and fill out the form with the needed details. Once done, select "Contact Us" and proceed with either chat or a callback request. Be sure to put in your best contact number.