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Sightseer
Posts: 2

Transfer video from sd card to PC

[ New ]

 Have SD card in but cannot find any way to transfer video to PC


Accepted Solutions
GoPro
Posts: 6,097

Re: Transfer video from sd card to PC

[ New ]

 

Hi @niceboost6755

 

Are you using a Windows or Mac? 
Are also having any issues or specific error message? 

If you're using it with SD card adapter make sure to check the physical lock of your SD card. 
It looks like a little switch or lever on the left or right side of the SD card adapter. 

When it's switched to lock mode it won't allow you to transfer files. 

 

Keep Us posted. 

 

Regards, 

-Jay 

 

View solution in original post


All Replies
GoPro
Posts: 6,097

Re: Transfer video from sd card to PC

[ New ]

 

Hi @niceboost6755

 

Are you using a Windows or Mac? 
Are also having any issues or specific error message? 

If you're using it with SD card adapter make sure to check the physical lock of your SD card. 
It looks like a little switch or lever on the left or right side of the SD card adapter. 

When it's switched to lock mode it won't allow you to transfer files. 

 

Keep Us posted. 

 

Regards, 

-Jay 

 

Sightseer
Posts: 2

Re: Transfer video from sd card to PC

[ New ]

I have tried both ways it seems that one video,the last one I made is now on the web but I cannot open it or anything and it is no longer on my camera. 5 videos transfered and only the last one would not play or even open. I am not up to par with camera's and computers. I am going to make another video tomorrow and try to transfer that to my pc and see how that goes. I appreciate any help I can get. It also looks as though I may have problems with the usb on my PC

GoPro
Posts: 6,097

Re: Transfer video from sd card to PC

[ New ]

 

Hi @niceboost6755

 

You are very much welcome. 

You may also contact GoPro Customer Support for 1 on 1 tutorial or support so that they can walk you through. 

Here's how: https://gopro.com/help/ContactUs

 

Best Regards,

-Jay