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Reply
GoPro
Posts: 10,731

Re: Tradeup camera sent stuck and UPS says its related to garnishment!

Hello @mastergumble

 

You reach out to our Support Team regarding this.

They are available by phone or chat through https://gopro.com/help/ContactUs

Please have your tracking number ready,

 

 

 

 

Thanks!
Ej

Tourist
Posts: 7

Re: Tradeup camera sent stuck and UPS says its related to garnishment!

Yes, they placed on investigation to figure what happened on august,8 so far they give me no news since "it's under investigation".

 

Meanwhile already have gone 15 days since it arrived final UPS hub and no info from UPS at all, awesome...

 

Worst is the camera I sent was complete and perfectly working, I should have put it on OLX for sell...

Tourist
Posts: 7

Re: Tradeup camera sent stuck and UPS says its related to garnishment!

@aragon1006 I did, they cant do nothing since they not received my old camera, im stuck with this 24 hours before vacations, if it was a small delivery company taking so long, but UPS 15 days without know where a package went and 7 days without return any feedback about it and first they were totally giving wrong informations, honestly I'm done with UPS.