Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Tourist
Posts: 2

Re: Trade up

Hello! I ordered a Hero8 at the "TRADE UP" promotion. When will you be judged whether a returned camera meets the criteria? Thank you very much! Order: MP-04031078

Highlighted
GoPro Community Manager
Posts: 7,034

Re: Trade up

It happens pretty quickly. You should get an update on your order soon!

Highlighted
Tourist
Posts: 2

Re: Trade up

Thank you for your reply. I'm worried about the camera I sent. Old and simple type. I hope you accept. Bye 

Highlighted
Tourist
Posts: 3

Re: Trade up

Am I allowed to keep the side door and lens cover on the old GoPro Hero I'm trading in?

Highlighted
GoPro
Posts: 6,097

Re: Trade up

Yes @holopi,

 

Highlighted
Tourist
Posts: 3

Re: Trade up

Great! Thanks!