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Adventurer
Posts: 13,692

Re: Trade up

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that is great to know. a royoalty program.  post a link

Hiker
Posts: 7

Re: Trade up

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Thanks for info bit annoyed they didnt mention this last night i asked to cancel but mentioned my hero 3 + had already been received i even gave serial number she just said they would try and ship quicker. :(
Adventurer
Posts: 13,692

Re: Trade up

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a company trying to sell you Lol

Tourist
Posts: 11

Re: Trade up

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Still waiting since May!
Hiker
Posts: 11

Re: Trade up

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How long does it take to receive the trade in camera!? I’ve been waiting since the 19th of July..
GoPro
Posts: 13,010

Re: Trade up

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@tyronic, if you haven't receive any notification yet regarding the shipping status, please let our Support team know so they can look further into the details of your TradeUp order. You may reach them by phone or chat through https://gopro.com/help/ContactUs.

Tourist
Posts: 11

Re: Trade up

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Strange, now my order details are vanished if I check my order status?

I’ve been waiting since May! Support doesn’t email me back.

Had a blast on my ski trip but used a different brand camera. Thanks GoFail lol.
Hiker
Posts: 7

Re: Trade up

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I cancelled mine in the end i didnt get my camera back but i did receive an email a month or so later offering me 30% off a gopro and up to 3 accessories and a free shorty stick. Too late though i wanted the camera for something specific that came and went way before i got the email. So i bought something else from somewhere else! Absolute shambles of a program!