01-08-2019 04:34 PM
Bottom line: bad customer service/support
01-08-2019 04:47 PM
Sorry to know that @bluestorm5138,
I hope that it would be all sorted out.
What I can suggest is to continue working with them.
Or if you can provide a case number we can send a follow up.
01-14-2019 09:31 PM
The good news: I receive the GoPro.
Bad news: I was offered a jaw clamp for the late delivery but it was not delivered in the same package. What is wrong again? Can we not do this again? I am tired of calling you guys to get my stuff delivered.
A stark difference when it comes to charging my credit card (It was instantaneously!)
01-14-2019 09:56 PM
Good to know that you already have the camera, @bluestorm5138. We have tagged the team who handle your case to check back with you regarding the courtesy mount. Please keep the lines open so they can provide you updates. Best regards!