10-11-2018 02:47 PM
So, what if they can’t find my camera I sent in? Am I out of luck? The camera I sent was worth over $250 and still worked and was quite good. People can send in broken cameras and get credit. This is just asinine.
10-11-2018 02:50 PM
I had to contact support no less than 5 times to finally get them to ship it today (October 11th). They've had my tradeup at their wherehouse since Sept 28th. This was the 13th day since it arrived at there wherehouse. They wern't joking when they said it could take up to 14 days to ship. Talk about a freaking scam! Gopro is the worst. I bought the camera for a trip I had last weekend and a trip this coming weekend. Stupid thing won't even be here till next monday. I'll probibly be sending the thing back used and abused after I've had it a few weeks, just to mess with them like they did with me.
Heres an idea gopro: Dont say you are going to 2 day ship your new camera on the 2nd when you don' t intend to. When you were advertising the tradeup nowhere did it mention you'd have to wait 2 weeks after release before you would even ship it! My email confirmation from my order even says it will ship the 2nd of October, right below where it says might take 14 days. You can't even get your email not contridict itself. Freaking Bafoons!
10-11-2018 06:36 PM
10-12-2018 04:04 PM
I’m tempted to direct the tech sites here to show them the mess this is. Engadget, Mashable, and other night like to cover this.
10-12-2018 06:22 PM
10-14-2018 02:58 PM
They certainly don’t have their act together.