10-10-2018 01:30 PM
Anyone with similar issues?
10-10-2018 03:46 PM - edited 07-15-2019 04:39 PM
I understand that a case has been created and a follow up has been sent to our Orders Team.
You should hear from them as soon as they have an update.
Please continue to work with our Support Team as we do not have access to the status of the orders here in the Support Hub.
We appreciate your patience on this.
10-10-2018 05:29 PM
10-10-2018 06:24 PM
10-11-2018 10:12 AM
I am really sorry if you feel this way @bluebeach20805
As much as I would like to check this, unfortunately we do not have access to the order here in the Support Hub.
The best thing to do is to follow-up with our Support Team regarding the order.
They are available by phone or chat. https://gopro.com/help/ContactUs