Trade up delivery [ New ]

[kellyh324]

Hi can i get an estimate in how long my trade up will take to arrive trade in camera was received already i was hoping it would be here by next Thursday for a 104 mile charity ride im taking part in but reading reviews on delivery time thats not looking hopeful :( order no MP-03518146

[aragon1006 · Accepted solution]

Hi @kellyh324

After we receive your trade-in camera, we’ll charge the payment method provided and ship your new GoPro within 14 days.

For reference, see GoPro TradeUp Program | Frequently Asked Questions

You may also follow-up with our Support Team regarding your order. 

https://gopro.com/help/ContactUs

Thanks!

Ej

[aragon1006 · Accepted solution]

Hi @kellyh324

After we receive your trade-in camera, we’ll charge the payment method provided and ship your new GoPro within 14 days.

For reference, see GoPro TradeUp Program | Frequently Asked Questions

You may also follow-up with our Support Team regarding your order. 

https://gopro.com/help/ContactUs

Thanks!

Ej

[kellyh324]

Yeah i get that as thats what is advised but was hoping for a real time estimate as if there is no chance then i will try to source one from elsewhere for the event