Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

Trade up Program question

 

I have 3 old GoPros and I would love to upgrade to the Hero7 Black. The Silver is great, but I would just rather go all the way if I'm going to upgrade. The 3 I have are a Hero HD 960, a Hero 3 Black, and a Hero 5 Black. Could I get anything towards a Hero7 Black for those or is my best option to just trade them in at Best Buy for basically nothing? Is the trade-up program only for the Hero7 silver and the Fusion? There's no way to trade-up and get a Hero7 Black even if it's less of a discount?

 

Thanks!

 


Accepted Solutions
Highlighted
GoPro
Posts: 159

Re: Trade up Program question

Hi @ connorpulsipher,

@fishycomics is absolutely correct. Contact the Support Team via phone so they can give you option/s.

They can be reached via : (855) 635-3578 (Toll Free)
Other phone number: https://gopro.com/help/articles/Block/Telephone-Numbers

V.

View solution in original post


All Replies
Highlighted
Adventurer
Posts: 12,168

Re: Trade up Program question

@connorpulsipher  Excellent question to ask a GoPro rep by Phone I am sure they will offer you options. but not going to be for a Hero 7 black as that is not the Trade up, it is over but you never know if asked them by phone.

Highlighted
GoPro
Posts: 159

Re: Trade up Program question

Hi @ connorpulsipher,

@fishycomics is absolutely correct. Contact the Support Team via phone so they can give you option/s.

They can be reached via : (855) 635-3578 (Toll Free)
Other phone number: https://gopro.com/help/articles/Block/Telephone-Numbers

V.