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Sightseer
Posts: 1

Trade Up delivery tracking MP 03512075

[ New ]

Hi folks

Just a quick query about trade up delivery.  I was hoping to have the Hero 7 for a particular date, and sent off the old package over a month ago.

 

I'm not getting a response from the gopro e-mail, and when I check orders, it says I have nothing in the system.  Could you help with this please?

Basically just a heads up on when it might be delivered, as I'll have to make alternative arrangements if it doesn't arrive in time.  Thanks

 


Accepted Solutions
GoPro
Posts: 23,316

Re: Trade Up delivery tracking MP 03512075

[ New ]

Hi @deaglánÓ20

 

Our Support Team should be able to check the status of the order.

Please reach out to them by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!

Ej

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All Replies
GoPro
Posts: 23,316

Re: Trade Up delivery tracking MP 03512075

[ New ]

Hi @deaglánÓ20

 

Our Support Team should be able to check the status of the order.

Please reach out to them by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!

Ej