08-02-2019 06:28 AM
08-02-2019 11:01 AM
Thanks for reaching out. Apologies if the process is taking longer than expected. Please contact our Support team so they can look further into your Sales Order details and assist you on the next steps. You may reach them by phone or live chat through https://gopro.com/help/ContactUs. When you do, just provide them your Sales Order number as a reference.
09-09-2019 03:51 AM
gopro can not answer your question as they always direct you to where the actual company.
they can not return your camera, it was noted on the terms of agreement. on the other hand DJI will return your caeram within ten days of not answering or your declinging. after the tenth day it is not going to happen. you can get a refund and request a credit then walk away.