03-20-2020 10:04 AM
Re: Touch screen works but the functions don't works[ New ]
Thanks for sharing @miyer
I understand you have the latest firmware version of the camera.
Issues like this is usually cleared out by re-flashing the software.
Please run a manual update through https://gopro.com/en/us/update/hero7-silver
Let us know how it goes.
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Please provide them with the troubleshooting steps taken.