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Tourist
Posts: 5

Re: Touch screen works but the functions don't works

[ New ]
GoPro
Posts: 24,297

Re: Touch screen works but the functions don't works

[ New ]

Thanks for sharing @miyer

 

I understand you have the latest firmware version of the camera.

Issues like this is usually cleared out by re-flashing the software.

Please run a manual update through https://gopro.com/en/us/update/hero7-silver

Let us know how it goes.

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

Please provide them with the troubleshooting steps taken.

 

Thanks!

Ej