Touch screen works but the functions don't works [ New ]

[miyer]

https://drive.google.com/file/d/1Cjrp8fsZbm2vnmDPoe2KWnr96CGXKT5a/view?usp=sharing

[aragon1006 · Accepted solution]

Thanks for sharing @miyer

I understand you have the latest firmware version of the camera.

Issues like this is usually cleared out by re-flashing the software.

Please run a manual update through https://gopro.com/en/us/update/hero7-silver

Let us know how it goes.

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

Please provide them with the troubleshooting steps taken.

Thanks!

Ej