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Sightseer ahk
Posts: 1

Touch screen issues

When I turn on the camera (gopro black 7) the Touch Screen (up to down) is moving by itself and does not stop .... In video and timelapse mode (when recording, it stops ...) But in photo mode I can do nothing and my battery runs out in less than 30 minutes ... I tried to lock the screen in preferences, but the message "SWIPE DONW TO UNLOCK" dont stop popping up ....


I already hung up and called several times ...

I already did the update

Could you help me solve this problem?

Posts: 11,243

Re: Touch screen issues

GoPro Chat or  phone are the Offical  people that can resolve your issue.  Otherwise    start lowering your settings to a desired level, that will conserve power.  like touch-screen brightness, screen saver, gps, wifi, voice command,.  in Preview the camera should lock if correctly set up, if not, I suggest factory reset the camera and re-flash firmware, maybe the new firmware is Buggy?