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Sightseer
Posts: 1
Accepted Solution

Touch screen flick

Hi all,

I bought my camera last week.

When I have it underwater, even in the sink when choosing mode i.e. Video, photo it goes by itself to photo viewer and start flickering moving up and down up and down.

Could you assist please.

Regards

Accepted Solutions
GoPro
Posts: 3,924

Re: Touch screen flick

Hi @toughstoke17388,

 

Sorry to hear you are having some trouble with that camera. Have you had a chance to get the camera updated since you got it?

 

If not I would recommend updating the camera manually: https://goo.gl/7qdLTw

 

Also I would recommend using a SD Card from this list: https://goo.gl/3xjV1Z

 

If you have a video of what you are experiencing that would be helpful. If you comment with the link we can take a look!

 

Best,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: Touch screen flick

Hi @toughstoke17388,

 

Sorry to hear you are having some trouble with that camera. Have you had a chance to get the camera updated since you got it?

 

If not I would recommend updating the camera manually: https://goo.gl/7qdLTw

 

Also I would recommend using a SD Card from this list: https://goo.gl/3xjV1Z

 

If you have a video of what you are experiencing that would be helpful. If you comment with the link we can take a look!

 

Best,

Ryan