Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 2

Tic tac

[ New ]
On my GoPro hero 9 when I run or shake the camera I hear a little tic tac... is that noise normal?
GoPro
Posts: 24,580

Re: Tic tac

[ New ]

Hi @agilealp3072

 

What was the last activity done with the camera?

Have you checked if there are physical damages to the camera?

Is this observed on the recorded videos?

 

Thanks!

Ej

 

Sightseer
Posts: 2

Re: Tic tac

[ New ]
The GoPro is new I haven’t used yet I try to record a video and I hear some time a tic tac on the video to and in the camera when is off
GoPro
Posts: 24,580

Re: Tic tac

[ New ]

Hi @agilealp3072

 

Does the same happen even without the battery and the door on?

Let our Support Team check on this further.

It will also help if you can share a video showing the issue.

 

Please submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Thanks!

Ej