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%3CLINGO-SUB%20id%3D%22lingo-sub-407711%22%20slang%3D%22en-US%22%3EThis%20place%20needs%20some%20positivity!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-407711%22%20slang%3D%22en-US%22%3EI%20get%20that%20this%20place%20is%20going%20to%20mostly%20be%20complaining%20about%20issues%2C%20but%20I%20feel%20like%20GoPro%20deserves%20some%20kudos%20as%20well.%20I%20preordered%20on%2010%2F6%20before%20they%20offered%20the%20trade-in%20program.%20On%2010%2F9%20they%20offered%20it%2C%20so%20I%20called%20customer%20service%20and%20after%20only%20waiting%202%20minutes%2C%20I%20had%20the%20order%20cancelled.%20I%20promptly%20placed%20a%20new%20order%20using%20the%20trade-in%20option.%20Received%20confirmation%20and%20a%20return%20label.%20Shipped%20off%20my%20hero%2B%20the%20next%20morning%20and%20it%20was%20received%20the%20next%20day%20(the%20warehouse%20is%20close).%20My%20Hero8%20shipped%20on%20Monday%20(got%20a%20tracking%20number%20on%20Sunday)%20and%20it%20arrived%20today.%20It%E2%80%99s%20flawless%20and%20I%20had%20it%20up%20and%20running%20in%2010%20minutes%20(including%20the%20firmware%20update.).%20The%20UI%20is%20hugely%20improved%20over%20my%20Hero%205%20Black%2C%20and%20the%20test%20footage%20I%E2%80%99ve%20shot%20looks%20great.%20Can%E2%80%99t%20wait%20to%20put%20it%20through%20the%20paces%20alongside%20my%20Hero%205%2C%20Karma%20Drone%20and%20grip%2C%20and%20Session%205.%3CBR%20%2F%3E%3CBR%20%2F%3EThanks%20GoPro!%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-407711%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO8%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Hiker
Posts: 21

This place needs some positivity!

I get that this place is going to mostly be complaining about issues, but I feel like GoPro deserves some kudos as well. I preordered on 10/6 before they offered the trade-in program. On 10/9 they offered it, so I called customer service and after only waiting 2 minutes, I had the order cancelled. I promptly placed a new order using the trade-in option. Received confirmation and a return label. Shipped off my hero+ the next morning and it was received the next day (the warehouse is close). My Hero8 shipped on Monday (got a tracking number on Sunday) and it arrived today. It’s flawless and I had it up and running in 10 minutes (including the firmware update.). The UI is hugely improved over my Hero 5 Black, and the test footage I’ve shot looks great. Can’t wait to put it through the paces alongside my Hero 5, Karma Drone and grip, and Session 5.

Thanks GoPro!
Adventurer
Posts: 10,280

Re: This place needs some positivity!

Congrats on your Purchase and how Gopro taken care of you, really am.  I wa s taken care on within Ten days of Warranty.  can't wait to get my  Hero 8 when  I am ready.   GoPro did a great Job,  i wonder if  they will release a special battery door for the  existing promic holders then to leave it wide open?  I can see them  producing a selicne case that has a     usb type C slot  tightly closed over  (commission) (copyrighting it).  and can not wait to the Media Mod and accessories hit.

 

Post up some clips and share

 

 Kudles to the GoPro teams.

Hiker
Posts: 32

Re: This place needs some positivity!

Loving my hero 8 as well!!!!!!  Thanks go Pro!

Nomad
Posts: 1,434

Re: This place needs some positivity!

Received my wife's GoPro Hero 8 yesterday, had a blast setting it up and exploring the interface, it's awesome.  I have a trade up offer placed (they got the camera on the 15th) so just waiting for that to process so I get my own Hero 8.  Hate having to wait, but it will be worth it.

 

Going to upgrade at least one of my Fusions to a Max, simply because the in camera stitching will speed up workflow a heck of a lot.

 

Yup, Kudos to GoPro, they make great camera's with great fun features and most importantly, the image quality is amazing if you use em properly.