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Sightseer
Posts: 2

The volume of the beeps doesnt work any longer on my camera.

[ New ]

Hi there i have checked out all settings and i have no sound, either for the beeps on the camera and also the sound when i film a video. Also i would like to know the best way to download media on to my computers both laptops and Desktops we use apple for everything so macbook air and imac.

 

thanks 


Accepted Solutions
GoPro
Posts: 30,743

Re: The volume of the beeps doesnt work any longer on my camera.

[ New ]

Hello @graytree83167

 

See if resetting the camera will help.

If it's still the same, try a manual update.

 

For transferring files to your Mac, check out How to Import Camera Files to a Computer - Mac

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs  for further assistance.
 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 30,743

Re: The volume of the beeps doesnt work any longer on my camera.

[ New ]

Hello @graytree83167

 

See if resetting the camera will help.

If it's still the same, try a manual update.

 

For transferring files to your Mac, check out How to Import Camera Files to a Computer - Mac

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs  for further assistance.
 

 

Thanks!

Ej

Sightseer
Posts: 2

Re: The volume of the beeps doesnt work any longer on my camera.

[ New ]

Hey there thanks for the heads up. I have tried each and every onemone of those things, nothing. Cannot get it working. Did the camera Default, did the factory reset. nothing.

GoPro
Posts: 15,659

Re: The volume of the beeps doesnt work any longer on my camera.

[ New ]

@graytree83167, please contact our Support Team so we can assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

 

Should you encounter any issue scheduling a callback or a live chat, please ensure that your browser isn't blocking cookies and the pop-up blocker should be disabled. If you run across issues, there are some suggestions provided by a Hub member in this thread that might help.