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Sightseer
Posts: 1
Accepted Solution

The screen of my session 5 doesn't turn on

When I press any button, the camera beeps, so I know when it is turned on, or if it has started recording video, but no information is showed on the screen, it is completely black.

It charges or records videos, but I can't see any information about battery, settings, etc.. on the screen. 


Accepted Solutions
GoPro
Posts: 3,924

Re: The screen of my session 5 doesn't turn on

Hi @royalbeach2440,

 

Is it like the camera is freezing up?

 

I would run through these steps:

 

https://gopro.com/help/articles/solutions_troubleshooting/Camera-Freezes-Up

 

Cheers,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: The screen of my session 5 doesn't turn on

Hi @royalbeach2440,

 

Is it like the camera is freezing up?

 

I would run through these steps:

 

https://gopro.com/help/articles/solutions_troubleshooting/Camera-Freezes-Up

 

Cheers,

Ryan