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Tourist
Posts: 4

The screen doesn´t work, but everything else does GOPRO HERO BLACK 5

The screen doesn´t not work, I think the problem was that I put the SD card between the slot and the battery.

 

How can I fix that?

 

Thank you.

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Nomad
Posts: 3,137

Re: The screen doesn´t work, but everything else does GOPRO HERO BLACK 5

Doubtful that you can fix this.  When you slid the card between the SD card slot and the screen you would have physically disconnected a ribbon cable in there.  No way to fix this without opening up the camera itself which really isn't recommended.  You should contact GoPro support directly to see if they can help you.  They don't repair or fix camera's but they may be able to offer other help.

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GoPro
Posts: 6,500

Re: The screen doesn´t work, but everything else does GOPRO HERO BLACK 5

@thefreeman, we want to look at what we can do to extend our help. Let our Support team take a look at what happened. You may reach out to them by phone or live chat through https://gopro.com/help/ContactUs.

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Tourist
Posts: 4

Re: The screen doesn´t work, but everything else does GOPRO HERO BLACK 5

Thanks for your help.