Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 2

The hero 9 seems to be a joke. Totally non functional uploading. I have wasted days on this.

[ New ]

Classic overreach of technology. I should have borrowed my daugters Hero5. I am really trying to use this thing. It does not work


Accepted Solutions
GoPro
Posts: 27,143

Re: The hero 9 seems to be a joke. Totally non functional uploading. I have wasted days on this.

[ New ]

Hi @smoothbassman

 

If you haven't yet, please reach out to Support for further assistance.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 27,143

Re: The hero 9 seems to be a joke. Totally non functional uploading. I have wasted days on this.

[ New ]

Hello @specimenproduct

 

We'd be happy to help.

Can you please share additional information on what is not working?

 

Do you have the camera up to date?

What SD card are you using?

Are you trying to upload the files to the cloud or to the GoPro App?

 

Thanks!

Ej

Tourist
Posts: 27

Re: The hero 9 seems to be a joke. Totally non functional uploading. I have wasted days on this.

[ New ]

Yeah.  I gave up.  It just doesn't work.

 

GoPro
Posts: 27,143

Re: The hero 9 seems to be a joke. Totally non functional uploading. I have wasted days on this.

[ New ]

Hi @smoothbassman

 

If you haven't yet, please reach out to Support for further assistance.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Thanks!

Ej