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Posts: 1

The gopro doesn't turn on any more

[ New ]
Hi. Recently I bought a Gopro Hero 5 session. I used it for two weeks, and suddenly it doesn 't work any more. Then I checked de SD card and it was wet. I just took pictures in the sea, in shallow waters, and it shouldn't be a problem, isn't it??
In this moment im in Rome for a couple of days, What can I do about it? Is there any go pro office nearby?
Thank you
Posts: 13,678

Re: The gopro doesn't turn on any more

[ New ]

Sorry to hear you will have to call gopro or chat with gopro when you are at home take the time to talk to them and they will be more then happy to  negotiate a solution.  The resolution will be

 a replacement, a discount  off thesame camera or other one..  They work on a one to  one case.  Their phone numbers are located online at regional places.   GoPro do they have Stores? never saw one.  so i suggest to get in touch


GoPro warranty does not cover water.   so  the question is there is only one door was that  closed and clicked properly.