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Tourist
Posts: 4

The firmware update for my brand new Hero9 is not showing up on the Quik app.

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This camera is more work getting going than any camera I've owned in my lifetime, and I'm 75 and have had many cameras. primarily, the difficulties are due to faulty instructions and information. Thank heaven for this forum. Can someone please help me update the firmware using the Quik app? I've set up the app and it is connected to my camera but there was no option for the update. Hero9. App installed on iPhone OS 15.1. Thank you in advance
GoPro
Posts: 30,743

Re: The firmware update for my brand new Hero9 is not showing up on the Quik app.

[ New ]

Hi @christinep05850

 

If the update is not being prompted when the camera is paired, it could be that it is already on the latest version.

Can you please check the current camera version?

Go to Preferences then About.

 

Thanks!

Ej