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%3CLINGO-SUB%20id%3D%22lingo-sub-221855%22%20slang%3D%22en-US%22%3EThe%20battery%20tab%20of%20my%20Gopro%20Hero%206%20broke.%20Is%20this%20covered%20by%20the%20warranty%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-221855%22%20slang%3D%22en-US%22%3E%3CP%3EI%20wanted%20to%20get%20my%20battery%20out%20of%20my%20dual%20charger%20when%20the%20tab%20you%20need%20to%20pull%20it%20out%20of%20the%20charger%20and%20camera%20simply%20broke.%3CBR%20%2F%3EI'm%20now%20wondering%20if%20this%20is%20covered%20by%20the%20warrantee%20because%20I've%20only%20owend%20the%20battery%20for%26nbsp%3B5%20months.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-221855%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-221898%22%20slang%3D%22en-US%22%3ERe%3A%20The%20battery%20tab%20of%20my%20Gopro%20Hero%206%20broke.%20Is%20this%20covered%20by%20the%20warranty%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-221898%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F71392%22%20target%3D%22_blank%22%3E%40arnoveroug%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EAlthough%20the%20discussion%20on%20this%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2FCameras%2FCant-get-battery-out-of-Hero-5-Black%2Ftd-p%2F33729%22%20target%3D%22_blank%22%3Ethread%3C%2FA%3E%20is%20about%20removing%20a%20camera%20battery%20without%20the%20tab%20from%20a%20camera%20and%20not%20a%20charger%2C%20see%20if%20the%20suggested%20steps%20will%20help.%20Should%20you%20need%20further%20assistance%2C%20our%20Support%20team%20will%20be%20able%20to%20help%20you%20get%20this%20sorted%20out%2C%20and%20determine%20as%20well%20if%20an%20exchange%20is%20possible%20under%20warranty.%20You%20can%20reach%20them%20through%20phone%20or%20chat%20here%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

The battery tab of my Gopro Hero 6 broke. Is this covered by the warranty?

I wanted to get my battery out of my dual charger when the tab you need to pull it out of the charger and camera simply broke.
I'm now wondering if this is covered by the warrantee because I've only owend the battery for 5 months. 

20180809_102539.jpg

Accepted Solutions
GoPro
Posts: 7,802

Re: The battery tab of my Gopro Hero 6 broke. Is this covered by the warranty?

Hello @arnoveroug

 

Although the discussion on this thread is about removing a camera battery without the tab from a camera and not a charger, see if the suggested steps will help. Should you need further assistance, our Support team will be able to help you get this sorted out, and determine as well if an exchange is possible under warranty. You can reach them through phone or chat here https://gopro.com/help/ContactUs

 

Thanks, 
Marius

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All Replies
GoPro
Posts: 7,802

Re: The battery tab of my Gopro Hero 6 broke. Is this covered by the warranty?

Hello @arnoveroug

 

Although the discussion on this thread is about removing a camera battery without the tab from a camera and not a charger, see if the suggested steps will help. Should you need further assistance, our Support team will be able to help you get this sorted out, and determine as well if an exchange is possible under warranty. You can reach them through phone or chat here https://gopro.com/help/ContactUs

 

Thanks, 
Marius