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Tourist
Posts: 2

The SD card was not supplied with my Gopro. Please tell me what needs to be done.

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GoPro
Posts: 21,087

Re: The SD card was not supplied with my Gopro. Please tell me what needs to be done.

[ New ]

Hello, @akemsith. Please check the box or the case. The SD card comes in a loose plastic envelope so it may have moved around inside the package while in transit. Others report that they found the card inserted in the bottom flap of the box. 

 

If this is not the case, let our Support team at https://gopro.com/help/ContactUs know so they can help you with the next steps. They can be reached by chat or callback request. 

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GoPro
Posts: 21,087

Re: The SD card was not supplied with my Gopro. Please tell me what needs to be done.

[ New ]

Hello, @akemsith. Please check the box or the case. The SD card comes in a loose plastic envelope so it may have moved around inside the package while in transit. Others report that they found the card inserted in the bottom flap of the box. 

 

If this is not the case, let our Support team at https://gopro.com/help/ContactUs know so they can help you with the next steps. They can be reached by chat or callback request.