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Sightseer
Posts: 1
Accepted Solution

Tenho uma GoPro5 Black, desde sempre apresenta um defeito. Desliga sem motivo aparente. Volto a reli

Tenho uma GoPro5 Black. Apresenta defeito desde sempre. Desliga sem motivo aparente. Volto a religar e aí as vezes funciona por um bom tempo e as vezes volta a presentar o problema de desligamento


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GoPro
Posts: 17,624

Re: Tenho uma GoPro5 Black, desde sempre apresenta um defeito. Desliga sem motivo aparente. Volto...

Hi @hardycliff20105

 

Try plugging the camera(WITHOUT the battery) directly yo a power source.

Do a test recording and see  how your camera performs.

If the camera works fine with this setup, there is most likely an issue on the battery/ battery connectors.

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs    

 

Thanks!

Ej

View solution in original post


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Highlighted
GoPro
Posts: 17,624

Re: Tenho uma GoPro5 Black, desde sempre apresenta um defeito. Desliga sem motivo aparente. Volto...

Hi @hardycliff20105

 

Try plugging the camera(WITHOUT the battery) directly yo a power source.

Do a test recording and see  how your camera performs.

If the camera works fine with this setup, there is most likely an issue on the battery/ battery connectors.

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs    

 

Thanks!

Ej