Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-116933%22%20slang%3D%22en-US%22%3ETemp%C3%A9rature%20cam%C3%A9ra%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-116933%22%20slang%3D%22en-US%22%3E%3CP%3EBonjour%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECette%20ann%C3%A9e%2C%20je%20n'ai%20pas%20pu%20filmer%20mes%20vancances%20au%20ski.%20Quelle%20est%20la%20temp%C3%A9rature%20minimal%20d'utilisation%20de%20la%20Gopro%203%2B%20Silver%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECordialement%2C%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-116933%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO3%2B%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-117390%22%20slang%3D%22en-US%22%3ERe%3A%20Temp%C3%A9rature%20cam%C3%A9ra%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-117390%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F49394%22%20target%3D%22_blank%22%3E%40adelinb11002%3C%2FA%3E%20-%20There's%20not%20really%20an%20official%20minimum%20temperature%20for%20our%20cameras.%20The%20issue%20is%20usually%20that%20the%20batteries%20can%20drain%20much%20faster%20in%20cold%20temperatures%20than%20they%20would%20at%20more%20normal%20temperatures.%20In%20these%20situations%2C%20it's%20best%20to%20keep%20the%20camera%20warm%20by%20keeping%20it%20in%20an%20interior%20pocket%20near%20your%20body%20when%20it's%20not%20in%20use.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-117854%22%20slang%3D%22en-US%22%3ERe%3A%20Temp%C3%A9rature%20cam%C3%A9ra%20GoPro%20silver%20plus%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-117854%22%20slang%3D%22en-US%22%3E%3CP%3EJust%20tried%20to%20download%20from%20this%20weekend%20and%20DCM%20file%20was%20empty.%20Used%20the%20camera%20in%2014%20degree%20temps%20with%20howling%20wind.%20Camera%20was%20kept%20in%20coat%20pocket%20until%20it%20was%20takenn%20out%2C%20tuned%20on%20and%20screwed%20onto%20a%20monopod.%20Used%20it%20three%20times%20for%20about%20a%20minute%20plus%20each%20time.%20Surprised%20DCM%20file%20was%20empty.%20So%20the%20expectation%20is%20gopro%20does%20not%20like%20very%20cold%20weather%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-118626%22%20slang%3D%22en-US%22%3ERe%3A%20Temp%C3%A9rature%20cam%C3%A9ra%20GoPro%20silver%20plus%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-118626%22%20slang%3D%22en-US%22%3E%3CP%3EGoPro%20cameras%20do%20very%20well%20in%20the%20cold.%20The%20major%20concern%20with%20cold%20is%20battery%20life.%20This%20is%20likely%20another%20issue%2C%20such%20as%20an%20issue%20with%20the%20firmware%20or%20the%20SD%20card.%20Please%20try%20doing%20a%20manual%20update%20on%20the%20camera%20by%20following%20the%20instructions%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2Fhero4%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fupdate%2Fhero4%3C%2FA%3E.%20Also%2C%20make%20sure%20the%20SD%20card%20you're%20using%20is%20on%20the%20list%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2FBlock%2FmicroSD-Card-Considerations%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2FBlock%2FmicroSD-Card-Considerations%3C%2FA%3E.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-120465%22%20slang%3D%22fr-FR%22%3ERe%3A%20GoPro%20camera%20temperature%20silver%20plus%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-120465%22%20slang%3D%22fr-FR%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3EI%20will%20try%20to%20uptade%20manual%20my%20Gopro%203%2B%20S.%26nbsp%3B%3C%2FP%3E%3CP%3EAnd%20I%20know%20the%20problem%20do%20not%20come%20from%20the%20battery.%20I%20tried%20different%20batteries%20and%20before%20it%20turned%20off%2C%20there%20is%20a%20logo%20warning%20with%20a%20thermometer%20on%20the%20screen.%3C%2FP%3E%3CP%3EThere%20no%20problem%20this%20my%20microSD.%20It's%20the%20same%20one%20since%20I%20bought%20my%20gopro.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 2
Accepted Solution

Température caméra

Bonjour,

 

Cette année, je n'ai pas pu filmer mes vancances au ski. Quelle est la température minimal d'utilisation de la Gopro 3+ Silver?

 

Cordialement,


Accepted Solutions
GoPro Community Manager
Posts: 5,858

Re: Température caméra GoPro silver plus

GoPro cameras do very well in the cold. The major concern with cold is battery life. This is likely another issue, such as an issue with the firmware or the SD card. Please try doing a manual update on the camera by following the instructions at https://gopro.com/update/hero4. Also, make sure the SD card you're using is on the list at https://gopro.com/help/articles/Block/microSD-Card-Considerations.

View solution in original post


All Replies
GoPro Community Manager
Posts: 5,858

Re: Température caméra

@adelinb11002 - There's not really an official minimum temperature for our cameras. The issue is usually that the batteries can drain much faster in cold temperatures than they would at more normal temperatures. In these situations, it's best to keep the camera warm by keeping it in an interior pocket near your body when it's not in use.

 

Jeff

Sightseer
Posts: 1

Re: Température caméra GoPro silver plus

Just tried to download from this weekend and DCM file was empty. Used the camera in 14 degree temps with howling wind. Camera was kept in coat pocket until it was takenn out, tuned on and screwed onto a monopod. Used it three times for about a minute plus each time. Surprised DCM file was empty. So the expectation is gopro does not like very cold weather?

 

GoPro Community Manager
Posts: 5,858

Re: Température caméra GoPro silver plus

GoPro cameras do very well in the cold. The major concern with cold is battery life. This is likely another issue, such as an issue with the firmware or the SD card. Please try doing a manual update on the camera by following the instructions at https://gopro.com/update/hero4. Also, make sure the SD card you're using is on the list at https://gopro.com/help/articles/Block/microSD-Card-Considerations.

Sightseer
Posts: 2

Re: Température caméra GoPro silver plus

Hi,

I will try to uptade manualy my Gopro 3+ S. 

And I know the problem don't come from the battery. I tried differents batteries and before it turning off, there is a logo warning with a thermometer on the screen.

There no problem this my microSD. It's the same one since I have bought my gopro.