Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 1

Tela lcd preta

Minha camera gopro hero5 comprei a dois meses , quase não à uso e a tela lcd do display não está mais funcionando e gostaria de fazer a devolução pois ainda se encontra na garantia quero meu dinheiro de volta se não farei reclamação do produto na Anatel e procon e procurarei meus direitos...
Posts: 13,000

Re: Tela lcd preta

The camera is warrantied against manufacturer defect.  If your screen is not working due to manufacturer defect, you will be entitled to an exchange. The money back guarantee is only for the first 30 days from purchase. You need to contact the GoPro Support Team to discuss your case. 

Posts: 13,374

Re: Tela lcd preta

We here are a Forum talk to a rep see if they will grant your request, you are ebst to get a warranty repair and hten sell. if you are pass your return Ploicy that is your option.