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Tourist
Posts: 2

Tarjeta de Memoria

[ New ]

Al tratar de meter la tarjeta de Memoria no se detiene dentro!! Que estara pasando?

 

GoPro
Posts: 11,878

Re: Tarjeta de Memoria

[ New ]

Hello @joség447. Just to clarify, are you having trouble inserting the microSD card into your GoPro camera? You may use your fingernails to push the SD card inside the compartment until you hear it lock-in. Also, the metal plates on the SD card should be facing towards the rear LCD screen side.

Tourist
Posts: 2

Re: Tarjeta de Memoria

[ New ]

Yes, I have tried to do it as you say, here the problem is that I have already tried it with several micro sd cards and it is the same! apparently the "Click" that stops the micro SD card no longer works.

Thank you!

 

GoPro
Posts: 17,613

Re: Tarjeta de Memoria

[ New ]

In that case, please let our Support team know, @joség447. They will be able to help you with the next steps. 

 

To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 


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