12-16-2019 09:24 AM
Please ensure that the SD card is not inserted between the SD card slot and the battery as this can put pressure on the back of the touch display.
If it's not the case, a manual update is the next step. Please refer to https://gopro.com/update/
You may also reach out to our Support Team for further assistance.
12-16-2019 09:32 AM
then you need to contact a gopro rep as you see the book answer you got. Any one can write down these book answers. c/p and answer. seems your hardware gave and gopro wants to pass the issue that you incorrectly inserted.
12-17-2019 06:25 AM
NADA DEU FUNCIONA O QUE O SUPORT PEDE PARA FAZER .
PESSIMO ATENDIMENTO COM O CLIENTE .
UMA CAMERA USADA 3 VEZES FICA DESSA FORMA .
PESQUISANDO NA INTERNET , ISSO TA CADA VEZ NORMAL DE ACONTECER COM A CAMERA GOPRO .