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Sightseer

Posts: 1

‎10-26-2019 02:14 AM

Switch that opens the battery slot and memory slot cant open and the button notworking

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GoPro

Posts: 24,419

‎11-14-2019 05:30 PM

Re: Switch that opens the battery slot and memory slot cant open and the button notworking

[ New ]

Hi @sharpdive0640

Please check the video on this link: https://gopro.com/help/articles/how_to/How-to-Open-Battery-Door-and-Remove-Side-Door-on-HERO5-Black

If its still the same please reach out to our Support Team https://gopro.com/help/ContactUs

Thanks!
Ej

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GoPro

Posts: 24,419

‎11-14-2019 05:30 PM

Re: Switch that opens the battery slot and memory slot cant open and the button notworking

[ New ]

Hi @sharpdive0640

Please check the video on this link: https://gopro.com/help/articles/how_to/How-to-Open-Battery-Door-and-Remove-Side-Door-on-HERO5-Black

If its still the same please reach out to our Support Team https://gopro.com/help/ContactUs

Thanks!
Ej