12-26-2019 06:29 AM
I have Surface Pro 7 with Windows 10 professional. When I connect Gopro Hero 8 black to it. it is not things happen. But if I connect my android phone, it can recognize my phone. Does it means there is compatibility issue between surface pro 7 and gopro hero 8?
Could someone have idea about how to solve this problem?
12-26-2019 01:33 PM
Are you using Quik for desktop?
As this is a desktop app. there might be some compatibility issues encountered when the Surface Pro goes in tablet mode.
You may want to try using an SD card reader instead.