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Tourist
Posts: 2

Surface Pro 7 can't recognize Gopro Hero 8 Black.

Hi, 

   I have Surface Pro 7 with Windows 10 professional. When I connect Gopro Hero 8 black to it. it is not things happen. But if I connect my android phone, it can recognize my phone. Does it means there is compatibility issue between surface pro 7 and gopro hero 8?

Could someone have idea about how to solve this problem?

Highlighted
GoPro
Posts: 16,068

Re: Surface Pro 7 can't recognize Gopro Hero 8 Black.

Hi @鱸魚

 

Are you using Quik for desktop?

As this is a desktop app. there might be some compatibility issues encountered when the Surface Pro goes in tablet mode.

You may want to try using an SD card reader instead.

 

 

Thanks!
Ej