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Tourist
Posts: 2

Support case

[ New ]

not receive shipping information on case 07007641

GoPro
Posts: 25,156

Re: Support case

[ New ]

Hello @stefanrpo

 

According to the case, the last email sent was the return instructions.

If you have not received this communication, it will be best to follow up on your case with our Support Team.

https://gopro.com/help/ContactUs

 

Thanks!

Ej

Tourist
Posts: 2

Re: Support case

[ New ]
what about mine case 07007641
Adventurer
Posts: 13,684

Re: Support case

[ New ]

you are a Forum, a one to one forum site they d onot have your answer they can only view and direct, nothing more..  follow their link provided or  you  need to check the spam mail box,   or wait 24-48 hours or be on the phone while they  send out the email, that takes a  few seconds.