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Tourist
Posts: 2

Support Hotline

[ Edited ]

Yesterday I found out that I get charged 4 € for contacting the GoPro German support hotline Man Mad There is no notice on the page nore an announcement when I call you ...

 

Can you provide an email address as the chat is not working for me 'Chat is currently unavailable for you.'?

 

Regards

GoPro
Posts: 3,184

Re: Support Hotline

@daniels4053, sorry to hear about the trouble connecting to our Support team. You may try changing the location and language to "United States, English" on the webpage. The hours of operation will also be posted on the page. 

Tourist
Posts: 2

Re: Support Hotline

[ Edited ]

Can they work on a german purchase, too?

GoPro
Posts: 3,184

Re: Support Hotline

@daniels4053, yes, our Chat Support team should be able to assist you with troubleshooting and can also check the status of your order.