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05-17-2019 12:03 PM - edited 05-17-2019 12:04 PM
Support Hotline
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Yesterday I found out that I get charged 4 € for contacting the GoPro German support hotline There is no notice on the page nore an announcement when I call you ...
Can you provide an email address as the chat is not working for me 'Chat is currently unavailable for you.'?
Regards
05-17-2019 12:08 PM
Re: Support Hotline
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@daniels4053, sorry to hear about the trouble connecting to our Support team. You may try changing the location and language to "United States, English" on the webpage. The hours of operation will also be posted on the page.
05-17-2019 12:10 PM - edited 05-17-2019 12:10 PM
Re: Support Hotline
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Can they work on a german purchase, too?
05-17-2019 12:20 PM
Re: Support Hotline
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@daniels4053, yes, our Chat Support team should be able to assist you with troubleshooting and can also check the status of your order.