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%3CLINGO-SUB%20id%3D%22lingo-sub-385902%22%20slang%3D%22pt-BR%22%3ESupport%20in%20Brazil%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-385902%22%20slang%3D%22pt-BR%22%3E%3CP%3EI%20own%20a%20GOPRO%20HERO6%20BLACK%20and%20it%20has%20locked%20the%20camera%20lens%20inside%20the%20protective%20backpack.%20Now%20it%20gets%20water%20into%20the%20lens%20and%20gets%20embarrassed.%20I%20try%20chat%20support%20through%20the%20site%20and%20I%20can't.%20I%20also%20tried%20on%20the%20phone%20and%20was%20unsuccessful.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAwaiting%20return.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-385902%22%20slang%3D%22pt-BR%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Sightseer
Posts: 1

Suporte no Brasil

[ Edited ]

Possuo uma GOPRO HERO6 BLACK e a mesma trincou a lente da câmera dentro da mochila de proteção. Agora ela entra água dentro da lente e fica embassado. Tento suporte via chat pelo site e não consigo. Tentei também pelo telefone e não tive êxito. 

 

Aguardo retorno.

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GoPro
Posts: 10,603

Re: Suporte no Brasil

Hi @icaros81755

 

You can purchase a replacement lens cover through https://gopro.com/en/us/shop/accessories/protective-lens-replacement/AACOV-003.html

Sorry if you are having troubles getting through our Support Team. If initiating a chat session, try selecting US-English.

If calling by phone, make sure that the network you are using allows calls to toll free numbers.

 

Thanks!
Ej