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Sightseer
Posts: 1

Suporte no Brasil

[ New ]

Possuo uma GOPRO HERO6 BLACK e a mesma trincou a lente da câmera dentro da mochila de proteção. Agora ela entra água dentro da lente e fica embassado. Tento suporte via chat pelo site e não consigo. Tentei também pelo telefone e não tive êxito. 

 

Aguardo retorno.

f6781a4e-9aaa-4d46-9ae7-59fcbd23dacd.jpg

Accepted Solutions
GoPro
Posts: 26,258

Re: Suporte no Brasil

[ New ]

Hi @icaros81755

 

You can purchase a replacement lens cover through https://gopro.com/en/us/shop/accessories/protective-lens-replacement/AACOV-003.html

Sorry if you are having troubles getting through our Support Team. If initiating a chat session, try selecting US-English.

If calling by phone, make sure that the network you are using allows calls to toll free numbers.

 

Thanks!
Ej

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GoPro
Posts: 26,258

Re: Suporte no Brasil

[ New ]

Hi @icaros81755

 

You can purchase a replacement lens cover through https://gopro.com/en/us/shop/accessories/protective-lens-replacement/AACOV-003.html

Sorry if you are having troubles getting through our Support Team. If initiating a chat session, try selecting US-English.

If calling by phone, make sure that the network you are using allows calls to toll free numbers.

 

Thanks!
Ej