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Sightseer
Posts: 1

Suporte Gopro, Assistência técnica ao Cliente

Bom dia, tenho uma gopro hero 5 e gostaria de falar com alguém sobre a garantia dela, para tentar resolver meu problema, minha gopro não liga ja tentei todaos os métodos possíveis reiniciando, tirando o cartão, e os outros procedimentos que vi aqui no site gopro, porém nenhum destes resolveu o problema da minha câmera, ela muito dificilmente liga e quando resolve ligar não consigo gravar pois ela trava muito, não consigo usar minha câmera por isso e gostaria da ajuda de vocês, se puderem me ajduar agradeço muito, aguardo um retorno...

 

Att: Calebe Brito Pereira 

Adventurer
Posts: 8,955

Re: Suporte Gopro, Assistência técnica ao Cliente

you are on a forum how will you figure out to getto a  warranty number.

GoPro
Posts: 9,012

Re: Suporte Gopro, Assistência técnica ao Cliente

Hi @hardyrange40888

 

The steps on Camera Freezes Up should help you out.

If it's still the same, please reach out to our Support Team.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!
Ej