Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-230432%22%20slang%3D%22en-US%22%3ESuddently%2C%20my%20gopro%20hero3%20can't%20loop%20video%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-230432%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20everyone%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI'm%20the%20owner%20of%20a%20HERO%205%20and%20a%20HERO%203%20silver%2C%20and%20this%20is%20my%20first%20message%20%3B)%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMy%20HERO%203%20Silver%20suddently%20started%20to%20fail%20doing%20a%20loop%20in%20a%20video.%20The%20option%20is%20activated%2C%20the%20SD%20card%20is%20formatted%20(empty)%2C%20and%20it%20works%20a%20week%20before%20but%20not%20now.%20The%20card%20is%20a%2064Gb%20Sandisk%20Extreme.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20tryed%20to%20re-format%20the%20SD%20Card%2C%20to%20reinstall%20the%20HERO%203...%20with%20other%20SD%20Card%2C%20but%20the%20result%20is%20alwais%20the%20same.%20When%20the%20card%20is%20full%20then%20the%20HERO%203%20just%20stop%2C%20and%20when%20it%20goes%20ON%20again%2C%20I%20can%20see%20the%20message%20FULL%20in%20the%20display.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20long%20video%20session%20is%20with%20a%20external%20power%20battery%20that%20give%20me%20hours%20of%20continue%20session.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20for%20all%2C%3C%2FP%3E%3CP%3EJordi%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-230432%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO3%2B%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-230441%22%20slang%3D%22en-US%22%3ERe%3A%20Suddently%2C%20my%20gopro%20hero3%20can't%20loop%20video%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-230441%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F73499%22%20target%3D%22_blank%22%3E%40jordif52%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWelcome%20to%20the%20GoPro%20Support%20Hub!%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIt%20is%20odd%20for%20the%20camera%20to%20suddenly%20not%20work%20with%20looping.%20Does%20it%20matter%20which%20time%20interval%20option%20you%20set%20for%20the%20looping%20video%3F%20Have%20you%20checked%20to%20make%20sure%20that%20Protune%20is%20not%20on%3F%20Were%20you%20able%20to%20successfully%20manually%20update%20the%20firmware%20of%20your%20HERO3%20Silver%20camera%3F%20The%20SD%20card%20that%20you%20are%20using%20is%20among%20the%20recommended%20ones%20according%20to%20the%20this%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FmicroSD-Card-Considerations%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Elist%3C%2FA%3E%20so%20we%20are%20good%20with%20that.%20See%20if%20formatting%20the%20card%20both%20on%20the%20camera%20and%20on%20a%20computer%20will%20help.%20You%20can%20find%20instructions%20below%3A%26nbsp%3B%3C%2FP%3E%0A%0A%3CUL%3E%0A%20%3CLI%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fsolutions_troubleshooting%2FFormatting-an-SD-Card-with-the-HERO3-and-HERO3-Cameras%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3EFormat%26nbsp%3B%20SD%20card%20in%20camera%3C%2FA%3E%3C%2FLI%3E%0A%20%3CLI%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fsolutions_troubleshooting%2FSD-Card-Reformat-on-a-Mac-Computer%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3EFormat%20SD%20card%20through%20a%20computer%3C%2FA%3E%3C%2FLI%3E%0A%3C%2FUL%3E%0A%0A%3CP%3EAlso%20see%20if%20you%20get%20a%20different%20result%20by%20using%20a%20different%20SD%20card%2C%20if%20available.%20Let%20us%20know%20how%20it%20goes.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-230455%22%20slang%3D%22en-US%22%3ERe%3A%20Suddently%2C%20my%20gopro%20hero3%20can't%20loop%20video%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-230455%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CSPAN%3EMarius%2C%20thanks%20to%20reply%20my%20post.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EI%20have%20the%20same%20result%20with%20other%20SD%20card.%20The%20loop%20option%20works%20until%201%20week%20ago%2C%20with%20two%20different%20SD%20cards%20with%20the%20same%20capacity.%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EI%20tryed%20to%20format%20the%20SD%20card%20from%20the%20computer%20and%20from%20the%20HERO3...%20protune%20is%20off%20and%20today%20I%20reinstall%20the%203.00%20version%20firmware.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EThanks%20again%2C%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EJordi%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-230508%22%20slang%3D%22en-US%22%3ERe%3A%20Suddently%2C%20my%20gopro%20hero3%20can't%20loop%20video%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-230508%22%20slang%3D%22en-US%22%3E%3CP%3EGlad%20to%20hear%20back%20from%20you%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F73499%22%20target%3D%22_blank%22%3E%40jordif52%3C%2FA%3E.%20Appreciate%20you%20going%20through%20the%20steps.%20Is%20the%20looping%20video%20not%20working%20for%20all%20the%20time%20intervals%3F%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-230588%22%20slang%3D%22en-US%22%3ERe%3A%20Suddently%2C%20my%20gopro%20hero3%20can't%20loop%20video%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-230588%22%20slang%3D%22en-US%22%3E%3CP%3EHello!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20already%20limited%20the%20problem.%20Thanks%20to%20everyone%20for%20helping%20me.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20tried%20to%20make%20a%202%20hour%20video%20with%20a%205%20minute%20loop%2C%20and%20instead%20of%20having%205%20files%20of%201%20minute%20each%2C%20I%20had%202%20x%2060%20minutes%20%3D%20120%20video%20files%20of%201%20minute%20each.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20problem%20is%20that%20the%20camera%20can%20not%20erase%20the%20files%20...%20Format%20if%20it%20works%2C%20but%20delete%20files%20one%20by%20one%20not.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20hope%20to%20have%20explained.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHas%20the%20same%20thing%20ever%20happened%20to%20someone%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-230609%22%20slang%3D%22en-US%22%3ERe%3A%20Suddently%2C%20my%20gopro%20hero3%20can't%20loop%20video%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-230609%22%20slang%3D%22en-US%22%3E%3CP%3EGreat%20findings%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F73499%22%20target%3D%22_blank%22%3E%40jordif52%3C%2FA%3E.%20This%20is%20associated%20with%20chaptering%2C%20which%20the%20GoPro%20camera%20does%20automatically%20when%20a%20certain%20file%20size%20is%20reached.%20For%20a%20HERO3%20camera%2C%20a%20looping%20set%20to%205%20minutes%20will%20create%201%20minute-long%20chapters.%20This%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fquestion_answer%2FGoPro-Camera-File-Chaptering-Information%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Earticle%3C%2FA%3E%26nbsp%3Bon%20File%20Chaptering%20Information%20discusses%20this%20behavior%20in%20more%20detail.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-230619%22%20slang%3D%22en-US%22%3ERe%3A%20Suddently%2C%20my%20gopro%20hero3%20can't%20loop%20video%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-230619%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F56774%22%20target%3D%22_blank%22%3E%40mariustanya%3C%2FA%3E%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethanks%20for%20answering.%20I%20appreciate%20your%20dedicating%20your%20time%20and%20interest.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20issue%20is%20that%20if%20I%20put%20that%20I%20want%20to%20make%20a%205%20minute%20video%20and%20make%201%20minute%20chapters%2C%20when%20I%20stop%20the%20recording%20I%20understand%20that%20I%20should%20delete%20all%20the%20chapters%20except%20the%20last%205.%20And%20do%20not%20erase%20them%20...%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EUsually%20with%20my%20HERO3%20I%20would%20loop%20the%20MAX%2C%20and%20it%20would%20make%2017%20minute%20chapters%20to%20fill%20the%20memory%20card%2C%20and%20then%20erase%20the%20first%20chapter%20to%20make%20a%20new%20one.%20This%20is%20the%20desired%20behavior.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ENow%20(from%20a%20week%20ago)%20what%20it%20does%20to%20me%20is%20that%20when%20it%20reaches%20the%20maximum%20size%20of%20the%20card%20the%20video%20stops%20and%20the%20message%20of%20FULL%20appears%20...%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20is%20why%20I%20think%20the%20problem%20is%20in%20the%20deletion%20of%20files%2C%20it%20is%20not%20managing%20correctly.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%2C%3CBR%20%2F%3EJordi%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-232202%22%20slang%3D%22en-US%22%3ERe%3A%20Suddently%2C%20my%20gopro%20hero3%20can't%20loop%20video%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-232202%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F73499%22%20target%3D%22_blank%22%3E%40jordif52%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EGood%20inference%20that%20you%20have%20there.%20If%20that%20is%20the%20case%2C%20it%20would%20be%20best%20to%20get%20in%20touch%20with%20our%20Support%20team%20to%20further%20check%20on%20the%20camera.%20You%20can%20reach%20the%20team%20through%20phone%20or%20chat%20here%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-232205%22%20slang%3D%22en-US%22%3ERe%3A%20Suddently%2C%20my%20gopro%20hero3%20can't%20loop%20video%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-232205%22%20slang%3D%22en-US%22%3E%3CP%3EOK!%20I%20will%20do%20this.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20for%20all%20%3B)%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Hiker
Posts: 9

Re: Suddently, my gopro hero3 can't loop video

OK! I will do this.

 

Thanks for all ;)