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Tourist
Posts: 3

Subscription with GoPro 9 purchase

[ New ]

I just bought the new GP9 with the Optional subscription.  How do I indicate I qualify for future discounts and access to the ICloud? There were no instructions.

Tourist
Posts: 3

Re: Subscription with GoPro 9 purchase

[ New ]

I'm a little disappointed no one replied to my request for instructions,

Hiker
Posts: 21

Re: Subscription with GoPro 9 purchase

[ New ]
You should receive an email link to login and setup..... That usually comes ten days before your camera is despatched sadly......
Tourist
Posts: 3

Re: Subscription with GoPro 9 purchase

[ New ]

I don't think I got that email.  I do have my camera and do have the GoPro app.  What can I do?

Hiker
Posts: 21

Re: Subscription with GoPro 9 purchase

[ New ]
No idea..... I am still waiting for my bloody camera 15 days after ordering it. Maybe try gopro "support" but good luck with that
GoPro
Posts: 22,054

Re: Subscription with GoPro 9 purchase

[ New ]

Hi @desiarnez2732

We see the subscription active on the email address associated with your Hub profile.

You may try signing in via gopro.com/login

Should you have further concerns, please follow up with Support at https://gopro.com/help/ContactUs

 

Hi @jizza182

We have sent you a direct message

 

Thanks!

Ej