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Tourist
Posts: 2

Subjects with light hair come out as redheads

Hello,

With my GoPro 7 (Black), regardless of the weather, my twin 3-year olds' hair, despite being light brown, always comes out as very red. Even their cheeks are unnaturally rosie.

Could this be a camera setting or is it something I could edit out?

Thanks for your thoughts!
Allan
GoPro
Posts: 8,294

Re: Subjects with light hair come out as redheads

Hello @allans16164,  

 

A sample photo or photos would be helpful. Our members in the Hub will be able to look into them and provide recommendations. 

 

Also, please make sure that the camera has the latest firmware (manually updated) and that the SD card used is a recommended one. This will help isolate the cause of the observed issue. 

 

Let us know as well what settings you have used and whether you have activated the SuperPhoto, Protune, and others. We hope to hear back from you. 

 

Thanks, 
Marius

Tourist
Posts: 2

Re: Subjects with light hair come out as redheads

Hi Marius,

Thanks for the response!

What I have just found that in GoPro Studio, is that all I need to do during the edit step is to click just once on the TEMP slider and the color switches from reddish to normal.

So, problem is solved without having to spend huge amounts of time on it.

Thanks!
Allan
GoPro
Posts: 8,294

Re: Subjects with light hair come out as redheads

Awesome! Great to know that you were able to find a solution, @allans16164. Thank you for the update and for sharing the resolution. Enjoy using your camera. 

Hiker
Posts: 282

Re: Subjects with light hair come out as redheads

Allan - sounds like you may have your white balance on the wrong setting, worth a look to reduce editing steps.