Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 2

Su soporte tecnico es una basura

[ New ]
Mi camara gopro hero 7 black no enciende spy de mwxico y su soporte tecnico no me deja enlazar al chat o con algún tecnico soy clie te gopro pl

Accepted Solutions
GoPro
Posts: 11,750

Re: Su soporte tecnico es una basura

[ New ]

@osogaribo, once on the page, fill out the form and you will be given an option to initiate a chat conversation or to request a callback. Be sure to put in your best contact number on the form.

 

If having trouble connecting to our Chat Support team. You may try changing the location and language to "US, English" on the webpage.

View solution in original post


All Replies
GoPro
Posts: 23,095

Re: Su soporte tecnico es una basura

[ New ]

Hi @osogaribo

 

If you haven't yet, please go over the steps on HERO7 Will Not Power On

Should it still be the same, please reach out to our Support Team.

You may submit a request for a callback through https://gopro.com/help/ContactUs, or initiate a chat conversation with one of our representatives.

 

Thanks!

Ej

Sightseer
Posts: 2

Re: Su soporte tecnico es una basura

[ New ]
Hola que tal buen dia, ya e tratado de comunicarme por telefono ya deje mi nunero segun en 5 minutos me regresan la llamada y nunca lo hacen ni el chat nunca me deja chatear
GoPro
Posts: 11,750

Re: Su soporte tecnico es una basura

[ New ]

@osogaribo, once on the page, fill out the form and you will be given an option to initiate a chat conversation or to request a callback. Be sure to put in your best contact number on the form.

 

If having trouble connecting to our Chat Support team. You may try changing the location and language to "US, English" on the webpage.