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Sightseer
Posts: 1
Accepted Solution

Stripes on white spaces

Since day #1 with the gopro hero 5 I got stripes on white spaces. Does anybody know what to do? Any settings to change?21038122_1451131208297493_710896383_o.jpg


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GoPro Community Manager
Posts: 7,022

Re: Stripes on white spaces

@thilos47621 - That could be an issue with the SD card or with the sensor itself, especially if it shows up regularly in bright light areas of the screen. If you're using a recommended card on our list at https://gopro.com/help/articles/Block/microSD-Card-Considerations and are still having this issue, please reach out to our team at https://gopro.com/help/ContactUs and we'll try to get this resolved for you.

 

Thanks,

Jeff

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All Replies
Highlighted
GoPro Community Manager
Posts: 7,022

Re: Stripes on white spaces

@thilos47621 - That could be an issue with the SD card or with the sensor itself, especially if it shows up regularly in bright light areas of the screen. If you're using a recommended card on our list at https://gopro.com/help/articles/Block/microSD-Card-Considerations and are still having this issue, please reach out to our team at https://gopro.com/help/ContactUs and we'll try to get this resolved for you.

 

Thanks,

Jeff