Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

Stop working I can't turn it on

[ New ]
I have gopro5 for a year my warranty it's just finished. It's been working perfectly. But just suddenly stop working. Before my holiday I check camera I recharged battery seem everything us usual..so anyway on my trip when I try turn it on it's no any reaction..I try few time doesn't work...I try put on charging again.. I can see red light is working as usual when I charged before and camera it's get bit warm..but I still can't turn it on. What should I do?

Accepted Solutions
GoPro
Posts: 17,460

Re: Stop working I can't turn it on

[ New ]

Hello @leosima

 

Definitely not what we would expect the camera to do. It would be best to get in touch with our Support team for assistance on this matter. You can call or chat with them through https://gopro.com/help/ContactUs

 

Thanks, 
Marius

View solution in original post


All Replies
GoPro
Posts: 17,460

Re: Stop working I can't turn it on

[ New ]

Hello @leosima

 

Definitely not what we would expect the camera to do. It would be best to get in touch with our Support team for assistance on this matter. You can call or chat with them through https://gopro.com/help/ContactUs

 

Thanks, 
Marius