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%3CLINGO-SUB%20id%3D%22lingo-sub-307307%22%20slang%3D%22en-US%22%3EStop%20videos%20using%20GX%20format.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-307307%22%20slang%3D%22en-US%22%3E%3CP%3EHi%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EJust%20got%20my%20HB7%20and%20was%20shooting%20some%20videos.%20Was%20experimenting%20with%20FOV%20and%20Resolution%20and%20some%20of%20the%20Videos%20are%20GH%20format%20and%20play%20on%20my%20PC%20no%20problem.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHowever%20a%20couple%20were%20GX%20format%20and%20although%20i%20had%20sound%2C%20i%20had%20no%20picture.%20Even%20uploading%20them%20into%20GP%20Studio%20was%20weird%20as%20once%20the%20upload%20was%20complete%20there%20was%20nothing%20there.%20The%20only%20program%20that%20would%20play%20with%20a%20picture%20was%20VLC%20player%20and%20that%20was%20distorted%20and%20stuttering.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHow%20can%20i%20make%20sure%20all%20videos%20are%20GH%20format%20and%20not%20GX%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-307307%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-312277%22%20slang%3D%22en-US%22%3ERe%3A%20Stop%20videos%20using%20GX%20format.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-312277%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F91852%22%20target%3D%22_blank%22%3E%40reddusk41213%3C%2FA%3E.%20The%20GX%20videos%20use%20HEVC.%20In%20order%20to%20avoid%20them%2C%20make%20sure%20that%20you%20do%20not%20set%20the%20camera%20to%26nbsp%3Bresolutions%20using%20HEVC.%20There%20is%20a%20list%20of%20resolutions%20here%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2Fhevc%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2Fhevc%3C%2FA%3E%20that%20use%20HEVC.%20You%20may%20save%20the%20link%20for%20easy%20reference.%20Thanks!%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Hiker
Posts: 9

Stop videos using GX format.

Hi

 

Just got my HB7 and was shooting some videos. Was experimenting with FOV and Resolution and some of the Videos are GH format and play on my PC no problem. 

 

However a couple were GX format and although i had sound, i had no picture. Even uploading them into GP Studio was weird as once the upload was complete there was nothing there. The only program that would play with a picture was VLC player and that was distorted and stuttering. 

 

How can i make sure all videos are GH format and not GX?

 

Thanks

GoPro
Posts: 7,573

Re: Stop videos using GX format.

Hello @reddusk41213. The GX videos use HEVC. In order to avoid them, make sure that you do not set the camera to resolutions using HEVC. There is a list of resolutions here https://gopro.com/help/articles/block/hevc that use HEVC. You may save the link for easy reference. Thanks!