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Sightseer
Posts: 1

Stolen Hero7Black

[ New ]
Hello! Good day to all. My gopro was stolen at my workplace. Is there any way by now that they can access or locate it? I've got the serial number on me.

Accepted Solutions
Nomad
Posts: 5,710

Re: Stolen Hero7Black

[ New ]

GoPro do not have a way to track your camera.  You could try connecting to your camera using your phone to see if it's still nearby.  Other than that, there's probably not a lot you're going to be able to do to track stolen property.

 

I would suggest 2 things.  

A:  Contact your local police and make a stolen property report (this may be needed for insurance payouts).

B:  Contact GoPro support with your registration details.  That way if someone tries to re-register it GoPro can match it up with your details.

https://gopro.com/help/ContactUs

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All Replies
Nomad
Posts: 5,710

Re: Stolen Hero7Black

[ New ]

GoPro do not have a way to track your camera.  You could try connecting to your camera using your phone to see if it's still nearby.  Other than that, there's probably not a lot you're going to be able to do to track stolen property.

 

I would suggest 2 things.  

A:  Contact your local police and make a stolen property report (this may be needed for insurance payouts).

B:  Contact GoPro support with your registration details.  That way if someone tries to re-register it GoPro can match it up with your details.

https://gopro.com/help/ContactUs

Adventurer
Posts: 13,678

Re: Stolen Hero7Black

[ New ]

you can   call gopro they will take the number   Like DJI they  do not accept stolen trade up so  gopro may also d othe same. if they find the camera will they return it? Let us all know that one

 

 report your Loss and hope they recover it.