12-27-2019 11:41 AM
Hi @k4li @lkpwut
It typically takes 7-10 business days for the refund to be applied, depending on your particular bank's process. You may also check with them from time to time for updates.
Should you have further concerns, it is best to contact our Support Team.
Please submit a request for a callback through https://gopro.com/help/ContactUs, or initiate a chat conversation with one of our representatives.