Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-384569%22%20slang%3D%22en-US%22%3EStill%20freezing%20on%201.8%20software%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-384569%22%20slang%3D%22en-US%22%3EI've%20had%20it%20with%20this%20effing%20camera%2C%20set%20it%20to%201080P%20and%20ridden%20most%20of%20the%20picturesque%20transfagarasan%20highway%20and%20stopped%20to%20find%20its%20bloody%20frozen.%20It%20was%20fine%20through%20Bulgaria%20the%20other%20day%20same%20sd%20card%20formatted%20before%20I%20left%20home.%20Its%20going%20back%20to%20Amazon%20and%20I'm%20contacting%20the%20bank%20to%20recover%20the%20subscriptions%20for%20gopro%20plus.%20What%20an%20utter%205hite%20product.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-384569%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Reply
Hiker
Posts: 23

Still freezing on 1.8 software

I've had it with this effing camera, set it to 1080P and ridden most of the picturesque transfagarasan highway and stopped to find its bloody frozen. It was fine through Bulgaria the other day same sd card formatted before I left home. Its going back to Amazon and I'm contacting the bank to recover the subscriptions for gopro plus. What an utter 5hite product.
GoPro
Posts: 10,259

Re: Still freezing on 1.8 software

Hi @nicetree0567

 

Sorry for any troubles caused.

The steps on Camera Freezes Up should help you out.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs

 

Thanks!

Ej

Hiker
Posts: 23

Re: Still freezing on 1.8 software

I've done everything, followed the guidance, my sd cards are as per gp recommendation, I'm through with Gopro, end of.

I have a DJI 4k drone and it has not given a spot of bother recording at 4k on identical sd cards from San disk.

Getting my money back and going over to dji