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Sightseer
Posts: 1
Accepted Solution

Status red light is not turning off

Red status lights will not turn off when the camera is powered OFF. I imagine battery drain will happen rather quickly. WiFi is off, all lights turned off, help?


Accepted Solutions
Explorer
Posts: 12,771

Re: Status red light is not turning off

Usually this is indicative of an issue with the SD card.

First, be sure your card is on this list https://gopro.com/help/articles/block/microSD-Card-Considerations
Perform a FULL format of the SD (not quick) in your computer
Do a manual update of the camera https://gopro.com/update/hero7-black
Format again in the camera and then do a factory reset

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All Replies
Explorer
Posts: 12,771

Re: Status red light is not turning off

Usually this is indicative of an issue with the SD card.

First, be sure your card is on this list https://gopro.com/help/articles/block/microSD-Card-Considerations
Perform a FULL format of the SD (not quick) in your computer
Do a manual update of the camera https://gopro.com/update/hero7-black
Format again in the camera and then do a factory reset
Hiker
Posts: 23

Re: Status red light is not turning off

yeah mine did thius aswell. i had to pull the battery to get rid of it. it did it a few times. my old hero 6 used to do it aswell a lot so i hope this is just a one off accurance.